FAQs

FAQs

QCan I be in the room while services are performed?
A

We routinely allow short parent conferences at the end of the sessions to review the contents of the session. Unless the child has severe separation anxiety, parents/ guardians are encouraged to remain in the waiting area during therapy session to limit distractions.

QCan my child have two therapists at the same time?
A

Your child may be eligible for private therapy as well as therapy provided by the school system. Our office would need a copy of the Individualized Education Program (IEP) plan, in order to determine eligibility. Please contact us for further questions.

QHow long are appointments?
A

Appointments vary based on the child's plan of care. 

QWhat ages qualify for therapy services?
A

Birth to 17 years and 11 months.

QWhat forms of payment do we accept?
A

We take all forms of Medicaid including: Peachstate, Amerigroup, Wellcare, SSI, and CareSource. We also accept self-payers. PSLT will be accepting private insurance in the near future. 

QWhat if my child already had an evaluation?
A

If the evaluation was done less than 6 months ago, then your child may not need an evaluation done by PSLT. If that is the case, please bring in the referral and plan of care signed by the pediatrician.

QWhat is the process of signing up for speech & occupational therapy services?
A

To sign up for therapy services, the following 2 steps have to be completed:

1. Call PSLT and provide us with your child's name, date of birth, doctor’s office name and number and your best contact number. Or submit the information via the online form listed on our website.

2. Contact your primary pediatrician and have them fax over the signed referral to (1-800-420-4398). Once we obtain it, we will contact you to schedule the initial evaluation.

QWhen would my child start therapy services?
A

The waiting period after the initial evaluation can be up to 30 business days.

QWhere are you located?
A

We are located in East point, GA. Just outside of Atlanta.

QWill my child be seeing the same therapist weekly?
A

Appointments may vary depending on parents/ guardians schedule and our own therapists. In the event that your child does not see the same therapist, it will not impact the child's progress since all therapists follow the same goals outlined in the child's plan of care. It's also a great benefit as the child learns to interact with different individuals.